Shipping Information

Fast, reliable delivery across India with our trusted logistics partners

Delivery Timeline

Order Processing

Orders are usually processed within 24 business hours after payment confirmation. We'll send you a confirmation email with your order details.

Dispatch

Once your order is dispatched, you'll receive an email with tracking details and the courier information.

Delivery

Delivery typically takes 1–3 business days, depending on the delivery location and courier service availability.

Logistics Partners

We partner with reliable logistics providers to ensure broad service coverage and timely delivery across India:

SkyDot Courier
Delhivery
Ecom Express
Gati
Blue Dart
DTDC
India Post
XpressBees
Shadowfax
Ekart Logistics
Smartr Logistics
Pickrr
Shiprocket
DHL

Shipping Charges

Shipping charges, if applicable, are calculated and displayed at checkout based on your delivery location and the shipping method selected.

💡 Tip:

Orders placed before 5 PM IST on business days are typically processed and dispatched the same day. Place your order early to get faster delivery!

Tracking Your Order

Once your order is dispatched, we'll send you a tracking link via email. You can use this link to monitor your package in real-time and receive delivery updates.

Tracking includes: Shipment pickup, in-transit updates, out for delivery notification, and delivery confirmation.

Delivery Guarantees

Safe Handling

All packages are carefully packed to ensure your footwear arrives in perfect condition.

Transparent Tracking

Real-time tracking updates keep you informed every step of the way.

Reliable Partners

We work with India's most trusted logistics providers for reliable delivery.

Important Notes

Delivery Timelines: Delivery timelines may vary due to weather conditions, remote locations, or other unforeseen circumstances. We'll keep you updated if there are any delays.

Address Verification: Ensure your delivery address is complete and accurate to avoid any delays or delivery issues.

Contact Support: If you have any concerns about your delivery, please contact us immediately at report@solelabel.com or through our contact page.

Shipping FAQ

What if I receive a damaged package?

Please contact us immediately with photos of the damage. We'll arrange for a replacement or refund.

Can I change my delivery address?

If your order hasn't been dispatched yet, contact us immediately to update the address. Once dispatched, changes may not be possible.

Do you ship internationally?

Currently, we ship within India only. International shipping may be available in the future.

What are your return/exchange policies?

You can initiate returns or exchanges within 7 days of delivery. Contact us for the complete return policy details.

Need Help with Shipping?

Our customer support team is here to help with any shipping-related questions or concerns.

Contact Us